As promised, this June’s PCE post is a condensed version of a white paper I’ve recently published (”Strategy from Science: Evidence-based scientific management principles for Pharmaceutical and Biopharmaceutical R&D Strategists”). The PDF version is available in the PGS library. I’ve previously commented on the issues presented below, but this is the first time I’ve framed the arguments in their broader context.
Strategy as a Concept
The concept of strategy as I will refer to it here is different from related activities such as “brainstorming” or short-term plans made in response to immediate needs. Rather, it is a conscious, ideally logic- and reason-driven, long-range planning process that serves a foundational role for related planning activities.
Although the type of strategic planning I’ll discuss here pertains solely to pharma/biotech (hereafter simply Pharma) innovation priority and process planning, the principles of scientific, evidence-based strategy are readily applicable to other corporate activities, such as financial and general organizational planning.
Pharma Innovation
The 1990’s saw the rapid growth of Pharma, in terms of volume of product sold, value of product sold and firm valuations. This growth was fueled by many new product introductions. While rational target selection was initially very effective in finding new drugs, eventually the discovery of so-called “druggable” targets failed to keep pace with the demand for newer drugs to replace those chemical- or pharmacological-class pioneers initially discovered in the 1980’s. The low-hanging fruit had been picked. The higher fruit that remained proved difficult to reach despite remarkable advances in our knowledge of the human genome and proteome during the 1990’s as well as the advent of myriad techniques such as high-throughput screening, computer-aided drug design, etc. aimed at improving the ability to find and create new drugs. Drug R&D spending continued to escalate exponentially, largely due to increases in clinical budgets, but the output of new-molecular entities fell. By 2001, as the wellspring of new drugs from the 1980’s discoveries slowed to a trickle, we began to read of a “crisis” in R&D productivity.
What happened in Pharma R&D in response to this perceived productivity/innovation crisis? A lot of introspection is what happened. Senior managers began to admit publicly that their focus on the latest genomics findings and high-throughput molecular screening during the early 1990’s was not paying off to the extent they had hoped. Most senior R&D managers in big Pharma lost their jobs, because failure in Pharma R&D was not tolerated[1]. Those managers brought in to replace the old guard decided that the first best strategy was to find out what the most successful companies in other R&D-intensive industries were doing to keep innovation growing. The underlying management goal of driving growth through technological, sustaining innovations did not change. What changed was an almost frenzied race to implement the latest thinking in R&D innovation, gladly supplied by the major management consulting firms.
Strategic Management Today
As management consultants are wont to do, they recommended and oversaw implementation of a host of strategic and operational changes designed to ease Pharma’s productivity pain. Many things were being tried, sometimes many things simultaneously in a single organization. The problem was not that Pharma tried (and continues to try) many different approaches to solve their perceived productivity crisis. The problem was that, almost uniformly, the approaches were tried without sound evidence or clear rationales to support their implementation.
Following implementation of organizational changes, operational tactics or underlying strategies, results were sought quickly to determine if changes were having their desired effects. They weren’t the measures that signaled the crisis to begin with, like return on R&D investment or even gross output of new products into the market. Those measures would take years before decision-makers could react to them. So, instead, surrogate measures of R&D productivity were created, metrics that were believed, but not proven, to predict improved R&D return-on-investment. The amount of evidence supporting such beliefs was, in most cases, minimal.
The above scenario remains the norm today. Consultants and the managers they serve tout their transformational methods and results without the rigorous evidence scientists have come to demand from their own work.
The Challenge of Using Evidence to Support Innovation-Management Strategy
If pharmaceutical R&D managers have learned anything new about clinical science in the last few years, it’s that observational studies involving human actors (either individuals or organizations) under the best of circumstances are biased with respect to any given outcome in uncontrollable and oftentimes unpredictable ways and, when considered individually, are incapable of reliably associating cause and effect. Observational studies of business practices, which are subject to similar biases, almost never represent the best of circumstances.
R&D managers likely react to unsubstantiated management advice for three reasons: (1) because that is what they have been trained by example to do, (2) because it is what they think they must do in order not to become scapegoats for the failures of their organizations to flourish subsequent to change and (3) because they think that heuristics (i.e. mental short-cuts and rules of thumb) that provide for sound decisions in the near-absence of strong evidence will suffice in these circumstances[2]. I contend that each of these three reasons represents an abrogation of responsible leadership. If there is no hope for rational thought based on empirical evidence to drive strategic decisions in Pharma R&D, then there is simply no hope.
Whether innovation strategists feel compelled to accept unsubstantiated strategic advice out of habit or fear, or whether they are lulled into it because of cynicism bordering on fatalism, the situation must change if innovation strategy is to become more rational and less emotional…more skillful and less chancy…more orderly and less chaotic.
Applications of the Scientific Method in Management Strategy Development
All scientific theories are fundamentally judged on their soundness by their adherence to at least three major principles:
- testability (i.e. a scientific theory must be subject to being disproved),
- predictability (i.e. a scientific theory must repeatable and capable of being predictive),
- interpretability (i.e. a scientific theory must be explanatory and capable of determining cause and effect relationships)
These principles are therefore underpinnings of the scientific method—the collection of principles and practices used to generate and test hypotheses and develop them into theories. The scientific method seeks to describe the objective truth of a phenomenon. It relies on empirical (i.e. observable) evidence to support this truth. Must an experimental approach be taken prior to every major tactical or strategic decision? No, of course not. The types of controlled, bias-limiting, hypothesis-testing experiments we love in the natural sciences are nearly always impractical or impossible in the management sciences. Managers must rely on the powers of observation, deductive reasoning and inductive generalization to form strategy. Implicit in this process is the creation of mental models. Read the rest of this entry »